NBN Wholesaler Network Software Upgrade
The maintenance is now complete. Thanks for your patience.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
NBN wholesalers will be performing software upgrades to their networking equipment hardware, as part of their ongoing routine maintenance to implement vendor recommended software updates for security and reliability.
During the maintenance window, there will be two outages of 20 minutes, where you will not be able to connect to the NBN network. Your NBN connection should reconnect by itself.
If after the end of the maintenance window your NBN has not reconnected, please reboot (do NOT factory reset) your NBN equipment/modems by turning the equipment off, count to 5, then power back on. It can take up to 15 minutes for the NBN equipment/modems to fully reboot and reconnect.
If after this you are still unable to connect to the NBN, please call us on 1800 368 835.
Thanks,
- Internet (NBN)
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Emutel Service Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Emutel Service Status.