Resolved

Good morning.

Our engineers advise that this issue is resolved, and that calls inbound are working again as normal.

We thank you for your time and patience with us.

If you are still experiencing issues, please contact our support team on 1800 368 835.

Thanks again.

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Glenn
Investigating

Good morning.

There is a current incident where inbound calls are not connecting on the EmuTel network. Inbound calls are experiencing 'dead air'. Outbound calls are unaffected.

Our engineers are working on the issue as a matter of urgency, however at this time there is no ETA on a resolution. Please leave your devices plugged in and switched on at this time. Further updates to follow.

Thanks,

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Glenn
Began at:

Affected components
  • Phone System (Hosted PBX)