The maintenance is now complete. Thanks for your patience.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Telstra will be completing maintenance work on their wholesale mobile network.
Are we impacted? If so, how? Due to a planned change, End users who are activating a new eSIM (or changing to a new eSIM) may receive an error when attempting to download the new eSIM to their device. Impacted end users should be advised to retry to download their eSIM after 15 minutes. This will only applies to Telstra Wholesale customers who support eSIMs.
Functions Impacted eSIM, Service activation, SIM change
End-Users Impact During the outage, the Users attempting to download a new eSIM to their device may receive an error or timeout for this action. Impacted end users should be advised to retry to download their eSIM after 15 minutes.
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