Phone System Maintenance
The maintenance is now complete. Thanks for your patience.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Good afternoon,
Our voice engineers have been investigating the phone system outage that occurred last Saturday; a root cause has been identified, and some system-level changes have been proposed to prevent future occurrences.
On Friday the 5th of December, from 4:00 AM to 5:00 AM, these changes will be implemented.
As part of this maintenance, the phone system will need to be restarted; downtime of up to 15 minutes is expected during the above window.
Phone systems should return to normal operations no later than 5 AM. If you encounter any problems on Friday morning, please submit a ticket by emailing support@emutel.com.au, or by calling us on 1800 368 835, option 3 for support.
Regards, The EmuTel Team.
- Phone System (Hosted PBX)
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