Resolved

Telstra confirmed the issues from yesterday should now be resolved.

If you are still experiencing any problems with your mobile service, please try powering your mobile phone off then back on again.

If the problem persists, please call us on 1800 368 835 so we can investigate further.

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Investigating

Some of our mobile services are currently affected by a Telstra outage. Please see below from their status page:

We're looking into an issue affecting some mobile calls and data connections. If you're having trouble connecting, try again as it may work on a retry. We're on it and will share an update as soon as it's fixed. Thanks for bearing with us.

At this stage, a resolution is expected to be implemented as a matter of urgency. We're monitoring the situation closely.

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Began at:

Affected components
  • Mobile