Resolved

Good afternoon,

All services affected by this outage have come back online.

If you experience any further internet problems, please call us on 1800 368 835, option 3 for support.

We apologise for the downtime and greatly appreciate your patience and understanding.

Best regards, The EmuTel Team.

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Recovering

Good morning,

At 11:30 AM AEST, we identified a brief internet outage affecting a small number of services.

As of 11:35 AM, this outage has been resolved.

If you are still without internet, please power your router and NBN box off and back on again, then wait 10 minutes for your internet to come back online. If you still have no internet after powering your router and NBN box off and back on again, please call us on 1800 368 835, option 3 for support.

We apologise for any downtime experienced, and appreciate your patience and understanding.

Best regards, The EmuTel Team.

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Began at:

Affected components
  • Internet (NBN)