Phone System Outage
At 9:09 PM tonight, SIP accounts began to de-register, and were failing to re-register.
This issue was identified immediately by our after-hours team, and work began on a resolution.
Critical diagnostics data was first extracted, then the issue was resolved at 9:18 PM.
A permanent resolution to this issue is our top priority. Our diagnostics data has been escalated to our senior PBX developers for deeper investigation.
Once this data has been fully reviewed, steps will be taken to prevent this problem from recurring. This will likely be completed during an upcoming overnight maintenance period. We will provide further updates on our status page.
Regards,
The EmuTel Team.
- Phone System (Hosted PBX)
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